Transamerica Agency Network with Jace Thompson and Tim Ray

We were very excited to sit down with Jace Thompson and Tim Ray from theTransamerica Agency Network. Tim Ray has been with Transamerica for 24 years and is now a Managing Director with the company. Jace Thompson is new to the field, but very excited to be able to provide their products and services as our local representative covering Georgia and Tennessee. At Transamerica, they believe that down home personal service and a dedication to client advocacy are what set them apart from the rest of the insurance industry.

What is Transamerica?

With a history that dates back to 1928, the Transamerica Corporation is an American holding company for various life insurance companies offering life and supplemental health insurance, investments, and retirement services.

Some of the services and products Transamerica provides are:

  • Living Benefits
  • Life Insurance
  • Education of Medicare Benefits
  • Long Term Care Policies
    • Traditional
    • As a rider on a life insurance policy

For more information about Transamerica you can contact Jace Thompson at:

Transamerica

Phone: 706-508-2488

Website: tanconnects.com/jacethompson

PruittHealth Hospice with Brook Shell

Today, we recorded our show at 35 Three Rivers Dr. in Rome, Georgia, the office of Brook Shell. Brook is the Community Relations Representative for the Rome office of PruittHealth Hospice that provides care in Paulding, Haralson, Polk, Chatooga, and Floyd counties. Born and raised in Northwest Georgia, Brook has a passion for helping her community make informed decisions when it comes to their healthcare and helping them find the resources that they need. In this interview she talks with me about PruittHealth Hospice and their programs and benefits, patient choice, and some of the successes and challenges of working in the hospice industry.

What is PruittHealth?

PruittHealth was founded in 1969 by Neal Pruitt, Senior. Starting in the pharmaceutical industry, he soon developed a Model of Care that has grown throughout Georgia, North Carolina, South Carolina, and Florida. Some of their services include:

  • Home Health
  • Skilled Nursing Placement
  • Hospice
  • Home Infusion Services
  • Pharmacies

What are some of the programs from PruittHealth?

For more information about PruittHealth Hospice you can contact Brook at:

PruittHealth Hospice (Rome)

35 Three Rivers Dr. Rome, GA 30161

Office: (706) 236-4706

Cell: (678) 232-8521

Email: bshell@pruitthealth.com

2019 Best of Home Care Awards!

Rome, GA – ComForCare of NWGA announced that it has received both the 2019 Best of Home Care® – Provider of Choice and Employer of Choice Awards from Home Care Pulse. These awards are granted only to the top-ranking home care providers, based on client and caregiver satisfaction scores gathered by Home Care Pulse. ComForCare of NWGA is now ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.

“We want to congratulate ComForCare of NWGA  on receiving both the Best of Home Care – Provider of Choice Award and the Best of Home Care – Employer of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “Since these awards are based on real, unfiltered feedback from clients and caregivers, ComForCare of NWGA has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client satisfaction. We are pleased to recognize their dedication to quality professionalism and expertise in home care.”

Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Because Home Care Pulse is an independent company, it is able to collect honest and unbiased feedback.

“We are always striving to give our clients and caregivers a positive experience. We are so proud of the work that we do and the personal care services we provide and being presented with this award is something that we take great pride in,” says Moriah Medina, Community Outreach Coordinator.

“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Erik Madsen, CEO of Home Care Pulse. “We are happy to recognize ComForCare of NWGA as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”

To find out more about ComForCare of NWGA’s commitment to excellence, please visit http://www.NWGA.ComForCare.com or call 706-622-3065.

About ComForCare Home Care of Northwest Georgia

ComForCare Home Care of Northwest Georgia is a locally owned in-home care company and was founded in 2011 by Roger L. “Chip” Mitchell.  It’s office is based in Rome, GA and serves clients in their homes throughout the Northwest Georgia area. Its mission is to provide personalized, compassionate care to the NWGA area.  

About Home Care Pulse

Home Care Pulse is the home care industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.

2017 Best of Home Care Awards

ComForCare Home Care Receives 2017 Best of Home Care® – Provider and Employer of Choice Awards

Rome, GA – ComForCare Home Care of Northwest Georgia announced today that it has received both the 2017 Best of Home Care – Provider of Choice and Employer of Choice Awards from Home Care Pulse. These awards are granted only to the top-ranking home care providers, based on client and caregiver satisfaction scores gathered by Home Care Pulse. ComForCare Home Care is now ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.

“We want to congratulate ComForCare Home Care of Northwest Georgia on receiving both the Best of Home Care – Provider of Choice Award and the Best of Home Care – Employer of Choice Award,” says Aaron Marcum, CEO and founder of Home Care Pulse. “Since these awards are based on real, unfiltered feedback from clients and caregivers, ComForCare has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client satisfaction. We are pleased to recognize their dedication to quality professionalism and expertise in home care.”

Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Because Home Care Pulse is an independent company, it is able to collect honest and unbiased feedback. ComForCare has earned the 2017 Best of Home Care – Provider of Choice and Employer of Choice awards in the following satisfaction categories measured by Home Care Pulse: Ability of Caregivers, Compassion of Caregivers, Communication from Provider, Client/Caregiver Compatibility, Service as Expected, Recommend Provider, Daily Life, Training Received, Respected by Supervisor, Providing Feedback, Clear Expectations, Office Support Staff, Overall Job Satisfaction.

“I am extremely excited that for the fifth year in a row we have been awarded the Provider and Employer of Choice Awards from Home Care Pulse.  It is gratifying to hear that our clients are extremely satisfied with the service we provide, and our caregivers genuinely enjoy working for our company,” says Roger L. “Chip” Mitchell, Owner of ComForCare Home Care of Northwest Georgia.

“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Aaron Marcum, CEO and founder of Home Care Pulse. “We are happy to recognize ComForCare as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”

To find out more about ComForCare’s commitment to excellence, please visit http://www.nwga.comforcare.com or call (706) 622-3065.

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About ComForCare Home Care of Northwest Georgia

The first ComForCare office opened in Bloomfield Hills, Michigan, in 1996. The company began franchising in 2001, and today has locations throughout North America and in the U.K. ComForCare franchises offer nonmedical and medical in-home care services such as grooming assistance, medication reminders, transportation, light housekeeping, meal preparation, and companionship care. The company uses a 10-step hiring process to find caregivers.

ComForCare of Northwest Georgia was opened by Roger L. “Chip” Mitchell in 2011 to serve individuals who need assistance to remain independent in their homes.  ComForCare fully participates in the CCSP and SOURCE Medicaid programs as well as working directly with the VA and Long Term Care Insurance Companies in order to provide companionship and personal care services to individuals throughout Northwest Georgia.

About Home Care Pulse

Home Care Pulse is the industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.

The Savvy Senior Radio Show

Back before Christmas, I had the opportunity to be a return guest on the Savvy Senior Radio Show with Karen Nelson and Andrew Carter on WGAA 1340am out of Cedartown, GA.

We spoke about ComForCare’s name change from ComForcare Senior Services to ComForCare Home Care and how we serve the needs of not just seniors, but folks of all ages who could benefit from our personal and companionship services.

We also discussed some of the signs to look for over the holidays as adult children who have moved away from their parents come home and see that mom and dad aren’t doing quite as good as their daily 5 minute call might have suggested.

Community Care Services Program with Jean-Claire Hester and Angela Dollar

ccsp

Angela Dollar (left) and Jean-Claire Hester (right) were guests on today’s Growing Gray in Georgia podcast.  Jean-Claire and Angela are both Care Coordinators at CCSP – Region 1 which serves Northwest Georgia.  On this podcast we discuss what is CCSP, how it helps folks in our community to stay in their homes and either avoid or transition away from nursing homes so they can continue to live in their communities.  This is a tremendous resource for individuals who need care and meet the criteria.

In addition Angela spoke about the upcoming Alzheimer’s Walk in Rome this weekend as well as a promotion that Chili’s is running today that benefits the Alzhemier’s Association.  You can find more information about her team at http://bndfr.com/4sPcc

What is CCSP?

  • A home and community-based services program that assists eligible individuals to remain in their homes and communities; an alternative to nursing home or long-term care placement.

Eligibility Criteria?

  • Must meet nursing home level of care
  • Have an unmet need for care
  • Must meet income and resource requirements; cost-share may apply
  • Other criteria may also be considered

How to Be Considered for CCSP?

  • Contact the Area Agency on Aging at 1-866-552-4464 (option 2)
  • The Area Agency on Aging screening does not guarantee services with CCSP
  • If eligible, a CCSP RN will meet with you face-to-face to develop an individualized plan of care
  • NOTE: A cost-share may apply & is determined by the Department of Family & Children Services (DFACS) based on income.  An estimated cost-share will be provided at initial screening.

CCSP is a Medicaid waiver program, subject to Georgia’s Estate Recovery mandate, and is administered by the Division of Aging Services, a Division of the Department of Human Services.

NOTE: Waiting lists may apply; private-pay options available immediately

Services CCSP offers are:

  • Adult Day Health:  Care & supervision during the day, social services, nursing, services, and therapy services may be provided.
  • Alternative Living Services:  An alternative residence, such as a Personal Care Home, for those unable to live independently in their own home.
  • Emergency Response Services:  An in-home electronic two-way communication system for emergency help, operating 24 hours a day, seven-day s a week.
  • Personal Support Services:  May include personal care & hygiene, meal preparation, light housekeeping, necessary errands, and/or in-home respite care.
  • Out-of-Home Respite Care:  Temporary relief for the primary caregiver, in an approved facility with 24-hour supervision.
  • Home Delivered Meals:  Nutritionally balanced meals delivered to the home, which may be frozen, hot, and/or shelf stable.
  • Other services may be available as determined in coordination with a Care Manager and your Doctor.

For more information check out www.nwgrc.org

**Description of CCSP program taken from Area Agency on Aging brochure

The Savvy Senior Show

Back in March I was asked to be a guest on The Savvy Senior Show on WGAA Radio 1340AM in Cedartown.  The show was hosted by Karen Nelson and Andrew Carter (whom I found out just after this interview is a fellow Phi Mu Alpha Sinfonia fraternity brother.)

I had a great time as a guest on this show and in some way it probably helped to lead to this Growing Gray in Georgia podcast series getting off the ground.

You can hear The Savvy Senior Show every Wednesday at 10am on WGAA 1340AM in the Cedartown area.  www.wgaaradio.com

Thanks Karen for the invite to your show and Andrew who seems to be my long lost twin.

 

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